Enterprise Knowledge
Management
Overview
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Course 274 - 2 Days
|
Knowledge Management (KM) is the next stage in the evolution
of organizational transformation strategies. It is emerging
as the missing ingredient of popular management strategies
such as TQM, BPR, CPI, Learning Organization, Best Practices,
etc.
Efforts to implement these strategies brought about the
realization that a knowledge perspective is a requirement
for competing in the next century. Knowledge management
may have different meaning depending on whether the perspective
is coming from Operations, Organizational Development, Information
Technology, or Finance.
This workshop gives the participants the understanding necessary
to make competent decisions about how to manage knowledge
in their organization by exploring these different perspectives
and presenting a unified enterprise view of KM. This is
accomplished through exploration of the strategic basis
for KM followed by practical approaches to implementation.
Objectives
- Provide a framework for understanding KM from various
perspectives-operations, corporate culture,
Information Technology (IT)
- Learn how to leverage your organization's knowledge
- Understand the costs and benefits of knowledge management
- Justifying a KM project
- Manage and implement KM projects
- Learn how to measure the knowledge intensity of a process
- Learn methods and techniques for knowledge management
- Understand the enabling technologies for managing knowledge
- Explore the need and practical approaches for cultural transformation
Workshop Content
We will present a case study based on a real-world
project. This will be the basis by which we will present concepts,
principles and perspectives useful for solving real-life knowledge
problems. Participants are invited and encouraged to bring their knowledge
management project issues and to receive a valuable feedback that
will help them with their projects.The topics are modular and customizable.
We will work with you to tailor appropriate topics and depth of coverage
based on your needs.
Topics covered include:
- The evolution of the knowledge-based organization
- Creating a knowledge management strategy
- Knowledge leadership roles and responsibilities
- Intellectual Capital - managing Knowledge Assets
- Process and Knowledge Management
- Enabling technology for Knowledge Management
- From Knowledge Management to Knowledge Ecology
- Justifying and developing a knowledge initiative
Who Will Attend
Senior executives, strategic planners, business
and IT managers, business and systems analysts, process engineers,
knowledge engineers, organization development professionals.
Prerequisites
A need or a direct involvement in issues relating
to definition, capture and management of process and knowledge in
your organization. |
