Enterprise Knowledge Management
Knowledge Management (KM) is the next stage in the evolution of organizational transformation strategies. It is emerging as the missing ingredient of popular management strategies such as TQM, BPR, CPI, Learning Organization, Best Practices, etc.
Efforts to implement these strategies brought about the realization that a knowledge perspective is a requirement for competing in the next century. Knowledge management may have different meaning depending on whether the perspective is coming from Operations, Organizational Development, Information Technology, or Finance.
This workshop gives the participants the understanding necessary to make competent decisions about how to manage knowledge in their organization by exploring these different perspectives and presenting a unified enterprise view of KM. This is accomplished through exploration of the strategic basis for KM followed by practical approaches to implementation.
Objectives
- Provide a framework for understanding KM from various perspectives-operations, corporate culture, Information Technology (IT)
- Learn how to leverage your organization's knowledge
- Understand the costs and benefits of knowledge management
- Justifying a KM project
- Manage and implement KM projects
- Learn how to measure the knowledge intensity of a process
- Learn methods and techniques for knowledge management
- Understand the enabling technologies for managing knowledge
- Explore the need and practical approaches for cultural transformation
Who Will Attend
Senior executives, strategic planners, business and IT managers, business and systems analysts, process engineers, knowledge engineers, organization development professionals.
Prerequisites
A need or a direct involvement in issues relating to definition, capture and management of process and knowledge in your organization.
Ask a Question
Email a Friend