Business Process Modeling &
Analysis
Overview
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Course 250 - 3 Days
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Business Process Modeling & Analysis is a crucial component
of Business Process Improvement (BPI) efforts.
It is also a critical but often overlooked activity in new systems
development. Transitioning to e-Business mandates rigorous business
process modeling.
In this seminar, you will learn the skills necessary to lead your
team through a breakthrough business process redesign. The training
course will cover how to:
- identify your customers, people's roles
and responsibilities;
- model your current processes using
Use Case and UML business process modeling techniques;
- understand
the current processes through business process analysis and identify
areas for radical improvements;
- develop new business process
alternatives through innovative thinking;
- extend your processes
to your customers
and suppliers, and embed your organization's knowledge into your
new business process
In this training course, you will also
learn how to justify your results and map your process models into
business
and systems requirements. Process improvement efforts often stall in the implementation stage.
During the workshop, you will learn how to avoid the common pitfalls,
communicate with Use Cases and UML and develop a common language
and a strong partnership between business and Information Technology
(IT). This course will also show practical ways to tightly integrate
the business process modeling and the systems development lifecycle.
Currently, there are multitudes of methods and hundreds of tools
that claim to support process and knowledge management. In this
course, you will learn how to select and evaluate methods and tools
that are right for your project and fit your organization's culture.
Objectives
- Provide a framework for understanding business processes
- Map interfaces and extend your processes to your customers and
suppliers
- Extensive coverage of process measurements and analysis
- Intro to Use Cases, Business Components and the Unified Modeling
Language (UML)
- Learn how to manage business requirements
- Comprehensive process and knowledge management methods and tools
evaluation
- Build a business case for your new processes and gain executive
buy-in
- Generate policies and procedures templates from your business
process models
- Take home workbook and case studies solutions as reference
Why You Should Attend
This workshop will give you the three essential skills that will
help you survive and prosper in today's fast paced work environment:
Business Analysis
- Understand your external and internal customers and identify
core processes
- Measure to determine customer satisfaction, bottlenecks, capacity
limitations and the costliest parts of your existing
processes
- Become a leader in business problem-solving through innovative
thinking.
Business Technology
- Learn object-oriented modeling, the method used to model
both business processes and the supporting information
systems
- Understand today's business process technology enablers
including the web, distributed components and workflow
and knowledge management tools
- Learn how to integrate business process modeling and the systems
development lifecycle.
Communication
- Become a better team member by speaking the common language
of business and IT
- Learn how to formulate a compelling business case to get top
management support.
Who Will Attend
Business and IT Managers, e-Business Analysts
and Developers, Business Analysts, Systems Analysts, and teams doing
BPR, TQM, Continuous Improvement, and/or gathering requirements
for new information systems.
Instructional Method
Group discussion, visual presentation, group exercises, individual
exercises, real-world case studies tailored to each topic, simulation
and role-playing. This is a Learning Optimization Program™
Workshop.
Course Content
- Business process - concepts & principles
- Process improvement lifecycle
- Modeling processes with Use Cases and Activity Diagrams
- Quantifying processes – Key Performance Measures
- Identifying patterns for improvement
- Business process redesign for e-Business – not just another
BPR
- Modeling the Extended Enterprise
- Gathering and managing business requirements
- How to justify investment and measure success
- Selecting methods and tools
- The process improvement impact on organization structure
See course outline
| You can download the seminar's brochure
in PDF format.
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